How can we help?
If your questions do not fall under any of these topics, use the Contact Form for more assistance
Vouchers
How long does it take to process my e-voucher?
The e-voucher redemption is almost instant. As long as you have sufficient credit balance and within th expiry date, you may redeem to offset your order purchase
How do I know the validity and credit balance of my e-voucher
Key in your e-voucher code and click CHECK
Once validated, tick the checkbox to redeem the e-voucher
Can I choose the amount to redeem?
Voucher redemption is deducted based on the actual order amount. If your voucher balance is lower than the order amount, the remaining balance wil need to be paid via PAYNOW / Credit Card
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